Applications for return or exchange shall be made within seven working days after acceptance (including the delivery date) to complete the transaction. In that case, we will not accept any application on product return or exchange, or be legally responsible for the products.
Under normal circumstances, we do not accept any product return or cancellation request.
If the order has been submitted and paid, no refunds will be accepted. If you find any problems with the products, please email the order number, registered name and phone number to firstname.lastname@example.org within 7 working days after receiving the products, and we will follow it up for you as soon as possible.
如訂單已提交並付款，恕不接受退款。如發現貨品有任何問題，請於收貨後7個工作天內將訂單號碼、登記姓名和電話號碼一併電郵至 email@example.com 與我們聯絡，我們將盡快為你跟進。
Packing should be returned together with the product in good condition for exchange or refund.
The product to be returned should not be damaged, scratched, defaced or contain any trace of water damage.
All gift items must be returned together with the returned products. Otherwise the retail value of the gift item would be deducted from the refund.